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We are very pleased with the "above and beyond" service and information from Dusty. We just had a simple plumbing issue, but he was out here the day after we called and we couldn't be happier with his help. I have already emailed his contact information to family and friends in case they are looking for a good local plumber. We will definitely use his services again in the future!
Responsive, Affordable and Thorough
My main floor drain was backing up and slow to drain in basement, called Hillside and they were able to fit their timeline to mine which was great. Dusty was helpful, explanatory of process and did more than I anticipated. My main floor drain is now cleaner than when I purchased the home 16 years ago. Thank you!!!
My toilet was clogged up and couldn't be used. I called to get it looked at and was offered to have it fixed that same day. Due to timing I couldn't have it fixed that night so he came outo bright and early the next day and had it fixed within an hour. He also noticed our sink was clogged a bit and fixed that as well. He explained our issue and how he fixed it and even talked to us about better brands of toilet paper to be using so we can avoid this problem in this the future. I will recommend him again and again.
My sewer line was plugged up, and everything was backing up into the house. I called Dusty last night, and told him it would be o.k. until morning. Sure nuff, he called at 7:30 this morning and said he was on his way. He arrived and routed out the line in no time at all. The price was fair for the service provided. Would I call him again if needed? You bet I would.
Dusty is a gem. Completely thorough, professional job well done. He did plumbing work on our renovated bathroom, fixed the leak that caused the renovation, installed the new shower plumbing, installed a sink for us and faucet and the new garbage disposal. Always prompt and made the job stressfree for us as homeowners. Can't say enough good things about him and his work. We were lucky to have found him. Bob and Pat Osterberg
Couldn't be happier!!
We had Dusty put install a bathroom in our basement and we could not be happier with the final product! Dusty was very responsive and followed up when promised. He was very approachable, easy to work with, explained things well, and always made us feel like we were his first priority. He is someone I will always have saved in my phone for if we have any future work or plumbing issues and I will go out of my way to recommend him!
Hillside Sewer and Drain is the Best Around!
We had a major back up in our kitchen sink, I tried plunging, drano, even the help of a good friend and nothing worked. I was trying to avoid a plumber but thankfully found Dustin. He was kind, patient and very professional. No hidden fees and no charge to come out to the house. His prices are very reasonable and he fixed our drain in a snap. He is our go to plumber and sewer cleaner from now on. I have peace of mind now knowing I have someone I can trust. Plus, he came out the next day on a Saturday morning because he knew we were in a pinch. I can't say enough about how awesome he is .😃
High quality, fast, friendly, professional, and thorough
Dusty was recommended to me by Patty at Marshall Hardware in Lakeside (Duluth), MN because I had a clogged bathtub and was concerned about overall water issues in my home. Dusty came to my house the very day I called him and did a thorough examination of every pipe and drain in my house and basement, explaining things to me as he went. He unclogged the tub and other drains, and pointed out my antiquated garbage disposal. I bought a new disposal that night and he came back and installed it the very next day. I feel like my house is in terrific shape now, and I asked him for extra business cards so I can recommend Dusty to my friends. I'm also going to stick to the maintenance plan he suggested to keep my pipes clean. I know I'll call him with any problems in the future, and I'm grateful to have met him!
I had water pouring out behind my washing machine and my kitchen sinks were overflowing. I had a different company initially come out, only because I hadn't had the good fortune of knowing about Dusty's company yet. The other company didn't bother to fix anything or even TRY to find anything wrong; they only told me that I need a "whole new plumbing system installed". Fortunately, a friend of mine referred me. I didn't have to wait-Dusty was at my house, which is a good hour from his business I'm sure, promptly at 8:00 am as promised. He actually FOUND AND FIXED the blockage that my pipes had instead of giving me a blanket statement of "you need a whole new plumbing system". To Dusty, it was a simple, typical fix. To me, it saved me probably thousands of dollars and I can use my kitchen sink and my washing machine again!!! It's hard doing dishes in the bathtub! I even asked him if he should be charging more for his work when I saw the bill!!!!! My advice: please tell everyone you know about Hill Side and the awesome work Dusty does!!!!! I know I definitely will! And I will ONLY use Hill Side from now on!!!!!!
Call Dusty at 8:15 Monday morning, can out at 9:45 am and was done by10:30 am. His work is exceptional, prices are reasonable, and very knowledgeable. He will be my new guy to call when I need more work to be done!!!!
The High Quality Service You Expect from a Local Business
Dusty has excellent skill and service, extremely prompt, and cares about what he does. He was shoveling my front sidewalk when I came home to let him in for crying out loud. I had two drain clogs, and he fixed both promptly and gave me a very good price. If you have drain problems, call Hill Side FIRST.
Prompt, Professional and Persistent
On Wednesday evening, the night before Thanksgiving, I discovered that a sewer line at one of our rental properties was clogged and sewage was backing up into the basement. I called several sewer service companies and decided to go with the first one that answered my call, we will call them "Company Z". When Company Z arrived I let the technician into the property and waited outside since the smell was more than I could handle. After about 20 or 30 minutes of working on the sewer line, the technician from Company Z informed me that the sewer line must be collapsed and he was unable to open the line. He suggested that I go to Menards and buy a couple new ShopVac units to clean it up. Before leaving the property he made sure they still received there $225.00 fee for the service, even though the line was still clogged and sewage was still coming out of the catch basin in the basement floor. I left the property feeling frustrated and a little defeated. After visiting the store and buying a new ShopVac, I returned to the property around 10:30 PM and proceeded to cleanup the mess until about 12:30 AM. Needless to say, it was difficult to enjoy my Thanksgiving meal the next day. After researching my options for a new sewer line, I decided to call a different sewer service for a second opinion. This is where Dusty at Hill Side Sewer and Drain comes into the story. When Dusty answered the phone he was very professional. He agreed to visit the property with-in the hour. I was busy at another appointment and couldn't meet him at the property, so I left a door unlocked and he went to work. With-in the first 30 minutes Dusty was sending me a text message with an update, with-in an hour he was done and had the line cleared for less money than Company Z. He did agree that the line is likely broken and made arrangements to meet with me again the next week to scope the line. The bottom line, if I would have called Hillside Sewer and Drain on Wednesday night, I could have saved enough money to pay for my entire family's Thanksgiving dinner plus I wouldn't have ruined my appetite from the clean up the night before. Call Dusty first, he is Prompt, Professional and Persistent.
Dusty fixed my leaky faucet and the broken flange in my toilet. He does efficient quality work at a very reason price. He was prompt, friendly, and clean up when he was done. I will definitely recommend his service to family and friends.
Great service, Thanks!
Great professional work, fair price.
Great work. Friendly and always able to get me in the schedule. I would Definitely recommend Hill Side Sewer to my friends and family and anyone else I know.
High quality promt service
We have had Hill Side Sewer and Drain do alot of repairs and new plumbing since moving to Duluth and they were not the first company that we started with. The first turned into a nightmare. Hill Side came in and not only fixed all of the mistakes made by the first company but they were on time every day, cleaned up after every day,very friendly and extremely reasonable rates. I would never use another company after doing business with anyone but them.
I have had Dusty do afew different jobs recently and also before he became his own business, I have been pleased with his work, prices and also his personality. He is very business like but at the same time very personable. He has on every job made sure everything was in good working condition and if ever there ever was a problem he was always available and resolved the problem right away. I would never hesitate to call him for any future jobs that arise at my home or recommend him to anybody.
Limited Time Offer!
$750 off Sewer and/or water service
Hill Side Sewer and Drain, LLC
2225 W Arrowhead Rd
Duluth, MN 55811
Restrictions may apply. For sewer and/or water service replacement.
Offer Ends September 28, 2017
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